Terms of Service

Onboarding: 2-hour approval for low-risk merchants; 48 hours for high-risk.

Credential Security: Users liable for unauthorized access due to password negligence.

Termination: 30-day notice for annual contracts; prorated refunds issued.

Absolute Bans: Illegal substances, hate groups, weapon sales.

Payment Manipulation:

• Circumventing interchange fees via fake MCC codes.
• Using "cash discount" programs without Durbin Amendment compliance.

Transparent Pricing: Monthly plans ($19.99-$29.99) disclosed pre-signup; no hidden fees.

Chargeback Handling:

• ≥1% chargeback ratio triggers 10% reserve hold.
• Fraud liability shifts to merchant if PCI non-compliant.

Service Interruptions: No liability for outages from ISPs, 4G/WiFi failures, or force majeure.

Data Breaches: Excluded if caused by merchant-side vulnerabilities (e.g., unpatched POS systems).

Cap on Damages: Limited to 6x monthly service fees.

Jurisdiction: Disputes governed by Delaware law (Paysys's incorporation state).

Amendments: Users notified 15 days prior to changes; continued use implies acceptance.